U01
Smart Hands / Remote Hands
Eyes and hands in the aisle for remote teams: visual checks, reseats, cable work, crash cart, KVM, and guided diagnostics until the incident is owned and closed.
Available for data center & field roles
Hands on the hardware.
Calm when production is on the line.
Data center technician with eight years of server, network, and GPU platform work — from rack installs and break/fix to root-cause analysis, remote support, and technician training across EMEA.
- Data Center Technician
- Smart Hands / Remote Hands
- Field Technician
- Network Field Engineer
- Server / Hardware Technician
PLATFORMS & VENDORS
AMD Instinct MI300XNVIDIA H100NVIDIA A100NVIDIA V100
AMD MI200 / MI300HPE ProLiantDell PowerEdgeSupermicro
Cisco / UCSJuniperAristaAruba
FortinetPalo AltoNetAppiLO · iDRAC · IMM
AMD Instinct MI300XNVIDIA H100NVIDIA A100NVIDIA V100
AMD MI200 / MI300HPE ProLiantDell PowerEdgeSupermicro
Cisco / UCSJuniperAristaAruba
FortinetPalo AltoNetAppiLO · iDRAC · IMM
// 02 — ABOUT
A technician who can diagnose, document, and teach.
I work where hardware meets operations. For eight years I have installed, diagnosed, and restored server and network systems in production data centers — on the floor, at the rack, and over the shoulder of technicians working remotely.
My strength is practical troubleshooting: isolating a DIMM fault, tracing a network path, running validation under Linux, or walking a site through a complex break/fix until the ticket is closed cleanly. I write the SOPs and knowledge articles that keep that work consistent, and I have trained more than 200 data center technicians so they can do the same.
I stay current with the platforms that now fill modern halls — NVIDIA and AMD GPU systems, enterprise servers, and the switching fabric around them — because the floor does not wait for a lab. Detail matters: I catch inconsistencies early, protect customer data, and treat every component as if the next shift depends on it.
- 8 Years in server & network hardware
- 200+ Data center technicians trained
- EMEA On-site support & training hubs
- AI GPU nodes: MI300X, H100, A100, V100
// 03 — CAPABILITIES
Built for the roles that keep a hall running.
U02
Field Technician
Travel-ready support across EMEA. On-site server work, new SKU launches, deployments, and coordination with local IT so tickets land before SLA — not after.
U03
Network Technician
Switches, routers, security appliances, access points, and structured cabling. From customer premises installs to enterprise vendor hardware in the rack.
U04
Server / Hardware Technician
CPU, DIMM, GPU, motherboard, storage, and adapter replacement. Out-of-band management via iLO, iDRAC, and IMM. Full ops: repair, config, firmware, and stress.
U05
Break / Fix & RMA
Ticket-driven hardware recovery, failure analysis to root cause, suspect-part testing, component tracking, and clean RMA handoffs with logistics.
U06
Training & Documentation
SOPs, knowledge articles, and floor training for new technicians and new product introductions — so the next person at the rack is not guessing.
// 04 — EXPERIENCE
Production floors, not just lab benches.
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Senior Technical Support Specialist
Data Center Platform Engineering Group
I support data center technicians working on systems built around the AMD Instinct MI300X architecture. The job sits between engineering and operations: keep service continuous, get incidents understood quickly, and deliver the same standard of help whether the environment is production or test, remote or on-site.
- Technical support for Instinct MI300X-based data center platforms
- Coordination with engineering and operations for incident resolution
- Remote and on-site support in production and testing environments
-
Technical Operations Engineer
May 2023 — Apr 2025 · Hybrid
I owned field issues until the root cause was known — not until the ticket looked quiet. That meant controlled testing of suspect hardware, systems, and firmware; spotting repeat failures in the hall; and escalating with evidence. I supported EMEA technicians on complex troubleshooting, hosted training for new SKU launches, and travelled the region for on-site server work. I also mentored junior technicians and wrote the SOPs and knowledge articles the floor actually uses.
- Failure analysis through to confirmed root cause
- Trend identification and escalation across the data center
- EMEA technician support, training hubs, and on-site server work
- SLA-minded ticket quality with local IT teams
- Mentoring, SOPs, and knowledge articles
Datacenter Technician
Apr 2022 — May 2023 · On-site
Day-to-day floor work: install and maintain servers and network gear, close hardware tickets, and run end-to-end testing — Linux and Windows command line, automated scripts, firmware updates, and stress. I handled AI-dedicated systems (NVIDIA V100, A100, H100 and AMD MI200, MI300), supported the site break/fix team, treated components with care during install, and helped logistics with tracking and RMA. Full ops model: repair, config testing, firmware, and stress.
- Server and network install, maintenance, and hardware break/fix
- Validation and stress on Linux/Windows; firmware updates
- GPU platforms for AI workloads; precise rack deployments
- Component handling, logistics support, and technician training
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Network and Server Hardware Specialist
I prepared, tested, and recovered network and server hardware for B2B customers. Data sanitization came first: equipment left the bench clean. Then came diagnosis and rebuild across a wide vendor mix — switches, routers, security appliances, access points, IP phones, and servers — using iLO, iDRAC, and IMM for out-of-band work, and replacing CPUs, DIMMs, GPUs, boards, drives, and adapters when the fault was in the metal.
- Secure wipe of network and server equipment
- Test and repair: Cisco, Meraki, HPE, Aruba, Juniper, Arista, F5, Citrix, Fortinet, Palo Alto, Extreme, Brocade, Netgear, Blue Coat, Riverbed, Check Point
- Server build and update: HPE ProLiant G4–G10, Dell EMC PowerEdge, Lenovo ThinkSystem, Oracle/Sun, Supermicro, NetApp, Cisco UCS HyperFlex
- B2B order flow and RMA through the internal ticketing system
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Network Technician
Field installs at the customer premises: bring the service in, terminate it cleanly, and leave the customer online. Routers, cabling, and hardware swaps in small storage environments taught me to work on-site, with people, and against the clock — the same habits that still apply in a data hall.
- Last-mile internet service installation
- Router and cable plant work
- Hardware replacement in small storage environments
// 05 — STACK
Tools of the aisle.
Hardware
GPU platforms
Out-of-band
Network
Ops & process
Environment
// 06 — CONTACT
Need hands in the rack?
Open to Data Center Technician, Smart Hands / Remote Hands, Field Technician, Network Field Engineer, and Server Hardware roles. Based in the Netherlands, available across EMEA.
- Location
- Amsterdam, Netherlands
- Coverage
- EMEA · on-site and remote
- linkedin.com/in/pawel-januszkiewicz